Dark blue hoodie
Dark blue hoodie
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How can we help you?
FAQs
What are the delivery times?
Your order will be shipped within 24 hours.
Delivery times then vary depending on the destination — generally allow 48 to 72 hours for France .
Is it possible to deliver internationally?
Yes, we ship to most countries. However, taxes and customs fees may apply depending on the destination.
Are there any additional charges for international deliveries?
Customs fees or local taxes may apply depending on the rules of your country. These are the customer's responsibility.
Where can I find information on customs fees?
Please consult your local customs office for details on any fees that may apply.
Some examples:
- Japan : There are no customs duties on clothing. Consumption tax is 10% and applies to the total value, including shipping costs.
- Switzerland : Switzerland charges a 7.7% VAT on the total value of the shipment, including shipping costs. There may be an administrative fee depending on the shipping method.
- United States : Generally, there are no taxes or customs duties for items under USD 800. However, handling fees or administrative charges may be applied by the shipping company.
- Canada : Canada applies sales taxes ranging from 5% to 15%, depending on the province. Administrative fees may also be applied when clearing customs.
This information is for guidance only and may vary depending on current regulations. We recommend contacting your postal service or shipping company for more accurate and up-to-date information.
Contact the support team
Customer Support
How to contact customer support?
You can contact us at hello@panopli.co .
For quick processing, please remember to include as much information as possible: your email, order number, and the details of your request.