General Conditions of Sale
General Conditions of Sale
Effective from 01/06/2024
ARTICLE 1 - Scope of application
These General Terms and Conditions of Sale (hereinafter "GTC") apply without restriction or reservation to all sales concluded by the Seller with non-professional buyers (hereinafter "the Customer"), wishing to acquire the products offered for sale on the site https://shop.strapi.io (hereinafter "the Products").
The Products offered are as follows:
-
Clothes
-
Accessories
The main characteristics of the Products, in particular the specifications, illustrations and dimensions, are presented on the site https://shop.strapi.io , which the Customer is required to consult before any order.
The choice and purchase of a Product are the sole responsibility of the Customer, who declares to be of legal age and to have full legal capacity.
Product offers are subject to availability.
These T&Cs are accessible at any time on the site https://shop.strapi.io and prevail over any other document.
The Customer declares to have read these General Terms and Conditions and to have accepted them by ticking the box provided for this purpose before confirming their order.
Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions with the Customer.
Seller's contact details :
PANOPLI
5 rue du Docteur Finot
93200 Saint-Denis
Email: help@panopli.co
SIRET: 7904935480000016
Intra-community VAT: FR18790493548
The Products presented on https://shop.strapi.io are offered for sale in mainland France and internationally .
ARTICLE 2 - Prices
The Products are supplied at the current prices appearing on the site https://shop.strapi.io , when the order is registered by the Seller.
Prices are expressed in euros, all taxes included (TTC).
They do not include processing, shipping and delivery costs, which are charged in addition and indicated before the order is validated.
The total amount to be paid by the Customer includes the price of the Products and any delivery costs.
ARTICLE 3 - Orders
The Customer selects the Products he wishes to order on the site https://shop.strapi.io , places them in his basket, can modify or delete them, then validates his order after having accepted the T&Cs.
The customer then enters their postal address and accesses a secure payment portal. Once payment is made, the order is considered final.
Product offers are valid as long as they are visible on the site, within the limits of available stocks.
Any order constitutes the formation of a contract concluded remotely between the Customer and the Seller.
The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a previous payment dispute.
ARTICLE 4 - Payment terms
The price is payable in cash, in full, on the day of the order, by credit card via Stripe (secure payment).
Payment data is exchanged in encrypted mode according to security standards.
The Seller shall not be required to deliver the Products if payment has not been made in full.
ARTICLE 5 - Delivery
The Products are delivered to the address indicated by the Customer, in France or internationally . The delivery time may vary depending on the preparation and shipping time.
Please note : The delivery address provided by the Customer is their sole responsibility. In the event of an error or incomplete address, if the package is returned, a refund will be made excluding delivery costs .
Relay point addresses are not accepted.
The Customer has 30 days after delivery to report any defect or non-conformity, with supporting documents (photos), by email to help@panopli.co .
After this period, the Products will be considered compliant.
ARTICLE 6 - Transfer of ownership
The transfer of ownership of the Products will only be effective after full payment of the price.
ARTICLE 7 - Right of withdrawal
In accordance with Article L221-18 of the Consumer Code, the Customer has 14 days to exercise their right of withdrawal without justification or penalty.
The right of withdrawal can be exercised by e-mail to help@panopli.co or by post to the address indicated in article 1.
Returns must be made in their original condition to the following address:
PANOPLI - 5 rue du Docteur Finot - 93200 SAINT-DENIS - FRANCE.
Damaged, soiled or incomplete Products will not be accepted.
Reimbursement will be made within 15 days of receipt.
Return costs are the responsibility of the Customer.
ARTICLE 8 - Seller's Liability - Guarantees
The Seller is responsible for defects of conformity and hidden defects, in accordance with French legislation (articles L217-4 et seq. of the Consumer Code, articles 1641 et seq. of the Civil Code).
Any complaints should be sent to help@panopli.co .
The Seller will refund or replace any non-compliant Product within 10 days of verification.
ARTICLE 9 - Personal data
The personal data collected is necessary for the execution of the order and its delivery.
They are reserved for the use of the Seller.
In accordance with the "Informatique et Libertés" law and the GDPR, the Client has the right to access, rectify, erase and transfer their data, which can be exercised at help@panopli.co .
ARTICLE 10 - Intellectual property
The content of the website https://shop.strapi.io is the exclusive property of the Seller. Any partial or total reproduction is prohibited.
ARTICLE 11 - Applicable law - Language
These T&Cs are governed by French law.
The reference language is French.
ARTICLE 12 - Disputes
Any complaints should be sent to help@panopli.co .
In the event of a dispute, the Client can contact a mediator or use the online resolution platform:
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show